SongBounty Refund and Cancellation Policy

Effective date: March 15, 2026 Last updated: April 24, 2026

1. Overview

This Refund and Cancellation Policy applies to all paid plans, audits, and other services offered by SongBounty, a brand owned and operated by Biz Solutions INC. ("SongBounty," "we," "us," or "our"). It supplements, and is incorporated by reference into, our Terms of Service.

By purchasing a SongBounty plan or service, you agree to this policy.

2. Cancellation

You may cancel your subscription at any time:

From your account settings inside the SongBounty client portal, or
By emailing billing@songbounty.com from the email address associated with your account.

Cancellation takes effect at the end of your current billing period. You retain access to the Service and any included features until that period ends; you will not be billed for the following period.

There is no cancellation fee.

3. Refunds

Except where required by applicable law, all fees paid to SongBounty are non-refundable. This includes, without limitation, fees for:

Partial billing months or partial billing periods,
Periods during which you did not use the Service,
Features, audits, or reports you chose not to use,
One-time audits, add-ons, or professional services that have already been started or delivered.

We do not provide pro-rated refunds for early cancellation.

4. Discretionary Credits

If we materially reduce or remove a feature you were paying for during a paid period, or if SongBounty terminates your plan for convenience, we may, at our discretion, issue a pro-rated credit or refund for the unused portion of that paid period. Any such credit will be applied to your account or refunded to the original payment method.

5. Billing Errors

If you believe you were charged in error (for example, a duplicate charge, an unauthorized charge, or a charge after a confirmed cancellation), contact billing@songbounty.com within 30 days of the charge. We will investigate in good faith and, where the charge is confirmed to be in error, refund the affected amount to the original payment method.

6. Chargebacks

Before initiating a chargeback with your bank or card network, please contact us at billing@songbounty.com so we can try to resolve the issue directly. Chargebacks issued without first contacting us may result in suspension or termination of your account.

7. Free Scan

Free catalog scans and other no-cost offerings are provided "as is," with no payment involved. Nothing in this policy creates a refund obligation for free services.

8. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page, and we will update the "Last updated" date above. Material changes affecting active subscribers will be communicated by email or in-app notice.

9. Contact

Questions about refunds, cancellations, or billing? Reach us at:

Biz Solutions INC.
300 Magnolia Avenue, 2D, Jersey City, NJ 07306
Phone: +1 (201) 920-6422
Email: billing@songbounty.com

REFUND POLICY.